Shipping

Information about shipping when buying gold, silver and other precious metals through our online store.

Our packing

It is not apparent from the outside that this is precious metals in the package. Gold&Co. is not indicated as the sender's address.

Shipping zones

Currently we ship our goods to Austria, as well as to the following EU member countries:

Country Shipping zone Delivery time Costs
Austria Domestic 1-2 days see next infobox with shipping method Austria
Germany EU Zone 1 1-3 days 35,00 €
(+€ 4,- per 1kg bar)
Czech Republic, Slovenia, Slovakia, Italy, Hungary EU Zone 2 1-3 days 49,00 €
(+€ 4,- per 1kg bar)
Poland, Romania EU Zone 3 1-3 days 53,00 €
(+€ 4,- per 1kg bar)
Belgium, Netherlands EU Zone 4 1-3 days 57,00 €
(+€ 4,- per 1kg bar)
Croatia EU Zone 5 1-3 days 79,00 €
(+€ 4,- per 1kg bar)

Wir versenden unsere Ware ausschließlich als versicherte Wert EMS oder per Einschreiben über FedEX sowie die österreichische Post. In Wien ist außerdem der Versand über einen Botendienst möglich. Alle Versandkosten verstehen sich inklusive Versicherung, Verpackung und Mehrwertsteuer.

Shipping method Austria Average delivery time (working days) Shipping costs Austria
Value EMS 1 day 28,70 €
(+€ 4,- per 1kg bar)
Registered package insured 1-2 days 13,90 €
(+€ 4,- per 1kg bar)
Botendienst (nur in Wien) 1 day 35,00 €
Contactless self pickup Sofort (Öffnungszeiten beachten) 0,00 €

Shipping by value EMS & registered parcel is fully insured from our side. The shipping of silver is currently limited to max 4KG / package.

Notes on deliveries during the Covid-19 situation

Bitte beachten Sie, dass wir aufgrund der Situation aktuell nur per Wert EMS versenden bzw. in Wien auf Wunsch auch per Botendienst zustellen lassen. Alternativ können Sie Ihre Ware nach der Bestellung auch „kontaktlos“ in unserer Filiale in Wien 1090 abholen.

Due to the current Corona situation, Austrian Post has switched to contactless delivery of items requiring documentation for the protection of ALL.
Items are placed in the mailbox after ringing and verbal information or left in front of your front door. You do not need to sign for it yourself.

More information: https: //www.post.at/p/c/corona

Of course, this means significantly less security in the handover protocol, as unauthorized taking of possession can only be insufficiently prevented. The handover is only recorded by the letter carrier's own signature.

Alternatively, shipping to a receiving box is also possible. If delivery is not possible, you will still receive the usual yellow notification. In order to exclude misuse, we will try to send you a dispatch notification on the day of dispatch if possible.

Do you have questions about shipping?

Contact us by phone at +43 1 / 23 50 222 or by e-mail at info@goldundco.at.